Terms & Conditions

Upon receipt of your completed booking form (by post, fax, or email) and reconfirmation through Anna Romagna und Katarina Rehak, a contractual obligation is established between you and Anna Romagna und Katarina Rehak. For participants under 18 years of age, the approval and signature of the legal representative is required.

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Payment/Deposit

On establishing the contract, a prepayment of 50% of the travel price is due immediately and is to be paid by bank transfer or by PayPal, where Anna Romagna und Katarina Rehak will apply an extra fee. For any booking made within 4 weeks of the arrival date, full payment is due immediately after confirmation of the booking. The remainder of the travel price needs to be paid in full, 4 weeks prior to departure to the bank account of Ankaways – Anna Romagna, which is written on the invoice sent to you after the booking.

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Cancellation by the participant

The cancellation, rebooking, or amendment of a booked retreat has to be made in writing. The participant has to pay a specific cancellation fee. Cancellation fees are based upon the travel price. The following cancellation fees apply:

• Up to 60 days prior to the retreat: 40€

• From 59 to 30 days prior to the retreat: 50% of the travel price

• From 29th day prior to the retreat: 100% of the travel price

Thereby, the time of receipt of the cancellation letter is decisive for the calculation fee. Before the commencement of travel, the participant can also provide a replacement that meets the requirements of the organizer, a fee of 25,00 Euro will be due.

If you are organizing a group of individuals and booking on their behalf, you, as group organizer, accept, on behalf of each individual, the duty to provide payment.

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Cancellation by Ankaways

In the case that the retreat cannot take place due to “force majeure” (like epidemics, thunderstorms, catastrophes, wars, strikes, etc.) or in the case of unacceptable conditions or danger to the client prior to arrival, the organizer has the right to cancel the travel contract with immediate effect. Payments that have already been settled by then will not be refunded. Participants are not entitled to any further claim in regard to compensation.

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Liability

On the basis of the duty to take care, the organizer is liable for the precise preparation of the retreat, a careful choice of services, and the correctness of the specified services. The organizer is not responsible for any misfortunes, any obstructions of traffic, delays, or possible consequential costs that might occur for the participant. Participation in services provided by Anna Romagna und Katarina Rehak is at the participant’s risk. If other companies are instructed with carrying out additional services, then these companies take over liability for claims in connection with these services. Property belonging to the participant is at all times the responsibility of the participant. Anna Romagna und Katarina Rehak are not liable for the loss or damage of property belonging to the participant. All equipment is to be handled properly. Participants are liable for damage/loss due to negligence. The liability of the organizer for contractual claims of the participant/client for any non-physical damages is limited to triple the travel price. This regulation applies in the case that the damage on the participant has been inflicted neither intentionally nor grossly negligent. During the term of the retreat, the participants are accompanied by personnel from Anna Romagna und Katarina Rehak.

Instructions by the team need to be obeyed. If any participant threatens the realization of the retreat by constantly making trouble or even being a danger to themselves or others, the organizer has the right to cancel the travel contract (in the case of underaged participants without authorization from parents or legal guardians) and exclude the participant from the retreat. The participation fee will not be refunded.

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Risk

By signing the contract, the legal representative or another authorized person (of the underaged client) gives permission (to the client) to take part in sports activities. Any participation in sports classes is at the client’s own risk. Participants must possess a strong ability to swim and appropriate athletic ability. The participant declares expressly that there are no existing medical conditions that would adversely impact the undertaking of surfing or any other (athletic) activities in which he/she participates. Anna Romagna und Katarina Rehak would like to draw your attention to the elevated level of risk entailed in surfing (accidents may lead to injuries, disabilities, or even death). Since Anna Romagna und Katarina Rehak do not exert any control over your mastery of these sports, Anna Romagna und Katarina Rehak do not assume any liability. Participants bear the full responsibility for accidents, loss inflicted on themselves or third parties, or fatal accidents.

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Insurance

Participants are responsible for all associated insurance coverage. Personal accident insurance is contained in the price if participating in the surf and climbing courses. It is recommended that participants carry insurance that covers accidents and health issues incurred abroad (international insurance coverage) and travel cancellation expenses and luggage insurance.

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Specific information

We advise our clients to always carry a valid ID and a valid vaccination card when traveling through Europe. When traveling to non-European countries, travelers need to take a valid passport in place of the ID. In the case of not carrying those documents, the relevant country can deny entry.

On “change over days” when the arrival of the new guests and the departure of the leaving guests merge, the necessary cleaning and the proper preparation of rooms might lead to delays in availability.

Changes of programme In the interest of Anna Romagna und Katarina Rehak and our clients, we reserve the right to change the itinerary or specific services agreed upon if unforeseen events render it necessary.

Use of pictures, use of data, data privacy The client agrees to be photographed throughout the journey at various activities and sports events. Furthermore, the images can be used for commercial purposes for Anna Romagna und Katarina Rehak. This consent can be canceled any time in written form. The client also agrees to the commercial use (e.g., market research, marketing) of his/her personal data (stock data). With regard to the registered data of the clients, Anna Romagna und Katarina Rehak always act in compliance with the regulations of data privacy and media law. Particularly, personal data is kept in confidence. Again, this consent can be canceled at any time in written form. If so, the use of the client’s data (as described in this paragraph) will not take place.

Invalidity of particular regulations The invalidity of particular regulations of the travel contract or of the terms and conditions do not imply the invalidity of the entire travel contract.

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Place of jurisdiction

Place of jurisdiction for Anna Romagna und Katarina Rehak is Via Val di Fiemme 9, 39044 Egna, Italy.